The CEO Hour - Fridays at noon Eastern Time
Oct 24th show is an encore presentation of the CEO Hour
Please enjoy the following show from our archives

the CEO Hour, September 7th 2012.  Jon F



Bruce and Diana travel to Las Vegas and the headquarters of to interview the leaders of the online shopping site's consulting arm, Zappos Insights. Zappos credits its branding culture of WOW Customer Service as the reason for its $1 billion dollar success. Jon Wolske is the culture evangelist for Insights and shares some secrets to help your company.

Part 1:  MP3 File

Part 2:  MP3 File